FAQ

Yes, the DDR Museum is open daily from 9 am to 9 pm.

The DDR Museum is open on every public holiday. On 24 December and 31 December the museum closes at 4 pm.

The museum is open Monday to Sunday from 9 am to 9 pm.

On 24 and 31 December the museum closes at 4 pm.

Usually, less people visit the DDR Museum after 6 pm. You can stay in the exhibition until 9 pm.

The exhibition closes at 9 pm. We therefore recommend that you enter the museum by 8 pm at the latest. However, you are free to come until 9 pm at any time you wish (groups of 10 or more only by appointment at besucherbetreuung@ddr-museum.de).

Yes, but you can skip the line with an online ticket and thus enter the exhibition directly. The waiting time without a ticket varies depending on the season, day of the week and time. You can buy online tickets here.

You can buy an online ticket here. Scan the ticket at the entrance when you arrive and enter the exhibition directly without waiting.

The entrance is on Vera-Brittain-Ufer, directly on the river Spree and opposite Berlin Cathedral. From Karl-Liebknecht-Str., walk down the steps at the Karl-Liebknecht-Brücke on the DomAquarée side. After 20 metres you will find the entrance to the DDR Museum on the right-hand side. Here you can see the exact location.

No, as a private museum, the DDR Museum is not financed by taxes, but solely by admission fees. Therefore, it is not possible to grant a general free admission.

No, Museum Sunday is a monthly event of the state museums. The DDR Museum is private and is not financed by taxes, but by the entrance fees. Therefore, it is not possible to grant a general free admission.

Regular admission costs € 13.50, reduced € 8.00.

Reduced tickets are available for children over 6 years of age, schoolchildren, students, trainees, recipients of unemployment benefit II, people doing voluntary service and holders of severely disabled ID cards. The relevant valid proof must always be brought along.

Children receive free admission until the age of 6. From the age of 6, the reduced admission price of € 8.00 applies.

No, there is no discount for pensioners.

Yes, with the Berlin WelcomeCard you get 25% off the regular admission price and 20% off the reduced price. The reduction is only granted upon presentation of the valid Berlin WelcomeCard on site at the ticket office of the DDR Museum.

Yes, with the Berlin WelcomeCard all inclusive you get free admission and you can scan in directly with the printed QR code at the turnstiles at the museum entrance.

No, as a privately funded museum, the DDR Museum does not participate in the Museum Pass.

If your ID shows a »B« for the need for a companion, you pay the reduced admission price of € 8.00 and your companion receives free admission.

You have the following payment options at the ticket office and in the museum shop: Cash, EC/Maestro card, Visa, Mastercard, American Express, China Union Pay, JCB, Diners Club, Discover. Online tickets can be paid for with Visa, Master, Diners Club and JCB credit cards as well as with PayPal.

Children under 6 years of age, persons accompanying a severely disabled person with a »B« on their severely disabled pass, visitBerlin employees, ICOM Card holders, members of the Museumsbund and Intoura e. V., the Association of Package Tour Operators, the Association of Berlin City Guides and journalists after completing the accreditation form. Valid proof must be presented in each case.

No, you can only use the Berlin Welcome Card when buying tickets at the ticket office on site at the DDR Museum.

No, your online ticket is only valid for the day you have specified in advance. This day cannot be changed afterwards.

Cancellation of booked, time-bound tickets is not possible. If the ticket is not used, it will be forfeited.

No, unfortunately that is not possible. However, you can book an exclusive guided tour for yourself individually. Please contact besucherbetreuung@ddr-museum.de for this. You can get an overview of the guided tours here.

The group rate is available for groups of 10 or more. Please register the group in advance at besucherbetreuung@ddr-museum.de.

Yes, please contact the visitor service at ​​​​​besucherbetreuung@ddr-museum.de.

For quality reasons, a maximum of 15 persons may take part in a guided tour.

The DDR Museum offers guided tours in Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Polish, Russian, Spanish and Swedish. Other foreign languages, including talks with contemporary witnesses, are available on request.

Yes, the price for a guided tour is independent of the number of persons. You can find an overview of our guided tours here.

If you have booked a visit without a guided tour, we offer you free quiz questionnaires in two levels of difficulty. You can download them here or ask for them at the ticket office. You can obtain the solutions directly from the ticket office or by email at besucherbetreuung@ddr-museum.de.

Luggage drop-off for groups of 10 or more is possible by prior arrangement with the visitor service at besucherbetreuung@ddr-museum.de.

As a group with a booked appointment, you may stay in the exhibition for as long as you wish.

Due to the limited space in the entrance area, it is unfortunately not always possible for groups to wait in the DDR Museum for the start of the guided tour or for admission. We therefore ask the group leader to go to the ticket office alone or in pairs and let the group wait outside.

No, it is not permitted to bring animals to the exhibition. Exceptions are registered guide dogs for the blind or assistance dogs. Proof must be presented at the ticket office when purchasing tickets.

For private purposes only, please. Any other use of photos must be approved in advance by the press office at presse@ddr-museum.de.

According to the visitor survey, our guests need about 1,5 hours for the exhibition. But there are also people who spend four hours in the exhibition. So how long you need depends entirely on you.

The museum is barrier-free from the museum entrance (except for electric scooters and the like), including a barrier-free WC. However, the Spreepromenade from the Land Berlin is not barrier-free, but can only be reached via stairs or a very steep ramp. Please also note the information here on our website.

Yes, because there is a lot to discover and try out in the exhibition. Objects from the DDR may be touched and children can play with original toys in the children's room of the prefabricated flat or in the kindergarten area.

No, there is no audio guide. However, you can buy the guidebook through the permanent exhibition in German, English, French, Spanish, Italian and (modern) Chinese at the ticket office as a printed book or here as an e-book.

The exhibition texts are in German and English. The guidebook through the permanent exhibition is available in German, English, French, Spanish, Italian and (modern) Chinese at the ticket office as a printed book or here as an e-book.

You can buy the guidebook through the permanent exhibition in German, English, French, Spanish, Italian and (modern) Chinese at the ticket office as a printed book or here as an e-book.

In the DDR Museum you can learn everything about life in the GDR. You are invited to expand your knowledge in an entertaining way and experience history at first hand. Authentic original objects and unique installations are waiting to be touched and tried out.

Yes, there is seating in the »Cinema« themed area and in the re-enacted DDR flat.

No, but you can buy drinks, sweets and ice cream for consumption outside the exhibition in the museum shop.

Here you can buy your online ticket, scan it at the entrance to the exhibition and avoid a queue. The ticket can be printed out in A4 format or scanned on your smartphone.

S-Bahn and U-Bahn station Alexanderplatz, S-Bahn station Hackescher Markt, U-Bahn station Museumsinsel or Rotes Rathaus. Bus 100 and 200 stop Spandauer Straße, bus 300 stop Lustgarten, tram M4, M5, M6: stop Spandauer Straße/Marienkirche.

Yes, there are sufficient parking spaces available in the DomAquarée multi-storey car park, for which a fee is charged.

Yes, there is free WiFi in the DDR Museum, which you can use during your visit.

No, it is not allowed to eat or drink in the exhibition.

Yes, but it can get quite crowded, making a visit with a pushchair uncomfortable. Therefore, we recommend visiting the DDR Museum without one or with a flexible buggy.

Yes, there is one. You can get the key at the ticket office.

There is no special breastfeeding room. If you wish to breastfeed your child, you can use the baby changing room/barrier-free WC.

Yes, you can buy memorabilia, souvenirs, clothing, literature as well as drinks, sweets and ice cream in the shop of the DDR Museum.

Yes, the »DDR Guide« can be purchased in print on site or at any time here as an e-book in German, English, French, Spanish, Italian and (modern) Chinese.

You may stay as long as you like. 

No, unfortunately there are no special disabled parking spaces outside. However, there are sufficient disabled parking spaces available in the DomAquarée multi-storey car park, for which a fee is charged, and they are marked as such.

No, you may carry your jackets and bags with you at all times. It is not permitted to bring suitcases or travel bags into the exhibition.

To use the lockers, you will need a 1 euro or 50 cent coin, which will be returned to you after use.

Before making a donation, please contact the collections department at sammlung@ddr-museum.de. Donations of objects are only possible after prior consultation with the collections department. Unarranged donations will not be accepted.

You will find a list here of the objects we are looking for. Please contact us at sammlung@ddr-museum.de and send us a photo if you would like to donate an object to us.

No, the DDR Museum only buys objects in exceptional cases and otherwise works exclusively with donations.

No, the DDR Museum does not buy or sell objects. As we do not trade in the objects, we do not give any estimates of value, cost or selling price.

Yes, you can buy vouchers at the ticket office of the DDR Museum or in the museum shop on site.

Please contact the visitor service at +49 30 847 1237 32 or besucherbetreuung@ddr-museum.de.

Yes, please send your request to events@ddr-museum.de.